Frequently Asked Questions

Frequently Asked Questions & Useful Tips

Please visit our Park Rules & Policies page for more information.

Please click here to see our operating calendar for times and dates.

Please click here for directions to the park from the San Francisco Bay Area and surrounding areas.

If you are using a GPS system, we recommend using Capitol Expressway and Tully Road as the destination.

Parking fees are charged and enforced by the City of San Jose on a daily basis. You are required to purchase a daily Parking Permit from the Parking Booth Attendant (cash or check) or at one of the self-serve Parking Machines (exact change or credit card required) located throughout Lake Cunningham Regional Park. Failure to display a valid parking permit may result in citation with a minimum fine of $40.00.

Parking tends to fill up early during the busy season. We recommend you car-pool, arrive early, and allow ample time to obtain a daily parking permit. Re-entry is permitted, but not guaranteed. Entrances are located on Tully Road and White Road.

Parking Rates:

$6.00 per car and $18.00 per bus

Holidays Rates:

$10.00 per car and $36.00 per bus.

All prices are subject to change.

Accessible Parking

Accessible Parking is available for guests with a State-issued, valid Disabled Person Parking placard or license plate. To obtain a discount daily parking permit, it is recommended to purchase at one of the parking booths located at the entrances.

Accessible Parking rate:

$2.00 per car and $6.00 per bus

Holidays Rates:

$6.00 per car and $18.00 per bus

All prices are subject to change.

All prices are subject to change

Raging Waters accepts cash, Visa, MasterCard, Discover, and American Express cards at the Main Entrance Ticket booths, Oasis Gift Shop, and most food locations. Some snack locations only accept cash. Admission tickets, Season Passes, and Meal Deals are also available to purchase online. Once inside the park, there is an ATM located inside the Oasis Gift Shop next to the main plaza fountain.

We do allow plastic water bottles, but no other outside food, beverages, or glass containers are allowed inside the park. Raging Waters has a wide selection of food to choose from; such as hamburgers, french fries, pizza, fresh salads and fruit, sandwiches, hot dogs, chicken, ice cream, soft drinks, popcorn, funnel cakes, and cotton candy.

Yes, an admission ticket is required to enter the park. Don't worry, besides the thrills and chills of the waterslides, there are plenty of less daring attractions including the Lazy River and Wave Pool. For guests with special needs, please call us at (408) 238-9900 for information regarding accessibility and accommodations.

Our major promotions change from time to time, so please visit the Discounts Page to save on your next visit.

Anytime during our operating season is a great time to visit. The warmer temperatures typically bring more guests so we recommend arriving early in the day.

If you forget something at home, please check in the Oasis Gift Shop! The Oasis features Raging Waters logo merchandise along with beach towels, swim diapers, sunscreen, film, and batteries, just to name a few items.

Yes. Most of our attractions have a height and weight requirement to participate. These requirements can be found on the Attractions page of our website. The requirements are also on the Safety Rules signs at the entrance of each ride.

Complimentary use of life jackets in various sizes, are available throughout the park. Life jackets are required for guests under 48 inches in the wave pool and we strongly recommend a life jacket for children and non-swimmers. Personal life jackets are acceptable if they are Coast Guard approved.

No. Personal tubes are not permitted. If an attraction requires a tube, it is provided for you at the Exit of that ride. Water wings, water noodles or other flotation devices are not permitted. Personal life jackets are acceptable if they are Coast Guard approved.

The most popular kiddie attractions are the Little Dipper and Wacky Water Works, both designed exclusively for children under 48 inches and their parents. The Activity Pool, Pirate’s Cove and Endless River could also be an option depending on the interests of your toddler.

Raging Waters is located inside of Lake Cunningham Regional Park and both facilities are smoke free. You can not bring inside Raging Waters. we do sell alcoholic beverages inside the park.

When you arrive we recommend that you designate a specific meeting spot and check-in times for your group. Choose a landmark in the park that is easy to find such as the plaza fountain.

Should you become separated from your party, make arrangements for one member of your party to go to the Guest Relations ticket booth located directly inside the Main Entrance. If you need additional assistance finding your child, please contact any Raging Waters Team Member and they can locate a Security Officer to assist you.

Our Ellis & Associates trained and licensed Lifeguards are stationed throughout the park for proper ride dispatching and guest assistance in pools. A certified EMT is also on site at all times. The staff is here for your safety and service.

The First Aid Station is located next to our Wave Pool. Raging Waters has a certified EMT on site at all times.

Umbrellas and lounge chairs are available, on a first come, first serve basis. You may bring in your own chair or a small dome style beach shelter no larger than 8’x5”with one side open at all times. Larger structures, such as EZ ups are limited to 6’ x 6’ with no sides. Beach shelters and EZ ups must be securely attached to the ground and occupied at all times. Locations are limited. We reserve the right to change this policy at any time. Tents or shade umbrellas which require stakes in the ground are not allowed. It is always a good idea to wear sunscreen, whether in the shade or direct sun. We recommend you consider renting one of our private cabanas online before you visit (based upon availability).

Shaded Cabanas are located throughout the park. They include all day use of private shaded area and seating. Advanced reservations are recommended. Click Here for Details

Please check the Safety Rules signage at the entrance of each attraction for more information. It is recommended that glasses not be worn on any attraction.

Two restroom locations with changing and shower facilities are located inside the park. One area is located in the main plaza next to the locker rentals and the food court and the other area is located next to the wave pool.

Keyless Electronic Lockers are located near the Wave Pool and Main Plaza changing facilities for a nominal fee.

If you have a disability, please visit our Park Rules & Policies Page or please call us at (408) 238-9900 for information regarding accessibility and accommodations. We will share which rides and attractions are appropriate for your abilities and will help you make the most of your visit.

We strongly suggest that minors under the age of 18 be accompanied by a parent or adult guardian. The park does not assume any responsibility or liability for unattended minors.

Requests must be submitted by mailing the request with a self-addressed stamped envelope two months prior to your event date.

Address and Contact Information:
Raging Waters, San Jose
2333 South White Road
San Jose , CA 95148
Phone: (408) 238-9900
Fax: (408) 270-2022

Visit the Lodgings page for lodging recommendations in the area.

The following information will help you and your family to have an enjoyable visit at Raging Waters, San Jose:

  • Identify a designated meeting place for those in your party if you become separated. The plaza fountain at the front of the park is a great meeting place.
  • Be sure to apply water resistant sunscreen several times throughout the day. Wear a t-shirt and a hat in between going on slides to help avoid sunburns.
  • Parents with infants: We are extremely concerned about possible glass breakage in our park. Therefore, plastic bottles and containers are available at Guest Services free of charge for your baby's needs. Also, children who wear diapers are required to wear an approved swim diaper for health and safety reasons.
  • To maximize your enjoyment, arrive early. Park opens at 10:30am or 11am on most operating days.
  • Try to plan your meals before 11:30 AM or after 1:30 PM . Make a plan and agree on a meeting place and time throughout your day. This will be extremely helpful should you get separated from your group, as we cannot provide personal paging.
  • Safety signage is located through out the park. Please familiarize yourself with an attraction before you use it.
  • Tubes are provided for all slides that require a tube.
  • All day Locker Rentals are available inside the park. Pay-per-use lockers are available outside the park.
  • Lounge chairs and umbrellas are provided throughout the park for free, however they are available on a first come, first serve basis. The park also provides plenty of natural shade. You are welcome to bring your own chair and small shade or dome style; larger structures such as EZ ups or tents are not allowed.

The Park offers a variety of water-based activities for all ages and all swim levels. Height restrictions are posted for all attractions and enforced. We strongly recommend that Minors (under 18) be accompanied by an adult. Park does not assume any responsibility or liability for unattended minors.

Only you know your own, your child's, or anyone you are supervising level of swimming skills. We strongly recommend all Guests under 48" or who are weak or non-swimmers wear Coast Guard approved life jackets where appropriate. In the wave pool, all guests under 48" are REQUIRED to wear a life jacket and be accompanied by an adult. We insist that parents keep their children within arms-reach for their close supervision on all water activities. Life jackets are available free of charge throughout the park. When in doubt, wear a life jacket!

Diving is not permitted in any pool or attraction at the park.

Proper swimwear must be worn on all rides and attractions. No street clothes, no shoes and no bathing attire with buckles, belts, rivets, metal or cut-off jeans permitted. Shirts and shorts are permitted on most attractions. (Bombs Away requires swimsuits only, no metal, no sunglasses, no shoes, etc.) For guest safety, no masks, snorkels or swim fins please. See Dress Code and Code of Conduct below.

VIRGINIA GRAEME BAKER POOL AND SPA SAFETY ACT - On December 19th 2008 the Virginia Graeme Baker Pool and Spa Safety Act went into effect. This new law requires VGB Compliant Pool Drain Grates. We are VGB Compliant but please note in some applications these grates have a raised profile off the floor as mandated by the Law. Warning: Raised Grate - All of our raised grates have a red circle highlighting their location. They are designed to be stepped on but in shallow water situations they may pose a tripping hazard.

Believe it or not, every day we have guests who take their car keys with alarm pads for a swim. Many electronic keyless entries will not work after getting wet. So, please use our lockers for ALL your valuables, as we do not take responsibility for the loss of any of your valuables.

Raging Waters, San Jose is concerned about your safety. Therefore we do not allow any outside food or beverages or glass of any kind to be brought inside the waterpark. However, sealed plastic bottles of water are permitted. For your enjoyment we have a small picnic area located on the outside of the park on a first come, first serve basis. No weapons, knives or sharp objects are allowed on Raging Waters, San Jose property. We also do not allow any coolers or pets inside the park.

The following regulations are for the safety of our guests and employees and apply to all guests regardless of age, sex, religion, race, color, or creed. Failure to comply with any part of the dress code may result in ejection from the park without refund. For your safety, Raging Waters reserves the right to physical inspections of any items carried in or out of the Park.

  • Traditional swimwear is required on all attractions. To ensure a safe and enjoyable family environment, provocative or thong swimwear is not allowed.
  • Long pants, cut-offs, swimwear with rivets, belts, metal ornaments, foot wear and eye ware are not permitted on any slides.
  • Children in diapers and those being toilet trained must wear approved swim diapers in the water. Swim diapers are available for purchase at the Oasis Gift Shop.
  • Guests may not display anything that contains obscene, foul, profane, illegal or unacceptable language, photos, images, symbols, phrases, etc.

If your clothing or swimwear does not comply with these regulations, appropriate attire is available for purchase at the Oasis Gift Shop.

For Online Ticket/Purchase Assistance please call: (407) 261-4288

Please call us at (408) 238-9900 or email us from the Contact Form and we would be happy to assist you. Contact Us

Address and Contact Information

Raging Waters, San Jose

2333 South White Road
San Jose , CA 95148
Phone: (408) 238-9900
Fax: (408) 270-2022