Know Before You Go

Health and Safety Tips to protect you against COVID-19

We want you to know the health and safety of our Guests and Team Members is our top priority. We are fully committed to creating the cleanest and safest environment possible for your visit.

The way we will operate this summer is significantly different from what we are all used to as we adapt to the new landscape created by COVID-19. While we are committed to enhanced standards in an effort to keep you as healthy and safe as possible, there remains an inherent and elevated risk of exposure to COVID-19 in any public place and any place where people are present. Please, read this page fully to ensure the best experience possible as you plan your visit and join us.


Working Together to Avoid COVID-19


The health and safety of our Guests and Team Members is our top priority. In these unprecedented times, we have implemented enhanced health and safety measures to help protect everyone. But we can’t do it alone. We are counting on everyone’s efforts to do their part by cooperating with these new measures that are designed to keep every person visiting and/or working at Raging Waters San Jose healthy and safe.


Guest Responsibilities


  • If you have a fever or are displaying other symptoms of COVID-19, please stay home
  • Wash hands often with soap and water
  • Avoid touching your face
  • Maintain appropriate (6 ft.) distance from others not in your travel party
  • Meet the requirement that each guest's party size will not contain more than 3 households and the guest, and all members of the guest's party are in-state or fully vaccinated out-of-state visitors
  • Wear face coverings per Centers For Disease Control and Prevention (CDC), California Department Of Public Health (CDPH) and State of California Department of Industrial Relations (CAL OSHA)

Here are the specific steps we’re taking in accordance with state and federal guidelines.

Face Coverings Face Coverings
Required face coverings for park personnel and guests where appropriate.
   
Hand Cleansing Hand Cleansing
Asking everyone to wash hands often with soap and water.
   
Hand Sanitizer Hand Sanitizer
Providing sanitizer stations throughout the park.
   
Education & Training Education & Training
Enhanced staff education and training on cleanliness and safety practices. Please read and follow all posted safety signage.
   


Social Distancing Social Distancing
Requiring social distance of six feet between your party and others.
   
Limiting Capacity Limiting Capacity
Limiting the number of guests to facilitate social distancing.
   
Sanitizing Teams Sanitizing Teams
Performing enhanced sanitizing throughout the day on high-touch surfaces and rides.

Planning a Visit

In order to comply with key health and safety measures surrounding limiting capacity, social distancing, and touch-free payment, planning a visit to Raging Waters San Jose will look different this summer.

  • All Guests 3 years and older will need to register for the date they wish to visit in advance, in addition to their regularly purchased Ticket or Season Pass.
  • If the date you wish to visit is not listed in our online calendar, we may have already reached our capacity limit for that date, in which case you will need to choose another day. If you are looking for a date later in the summer, please check back again as we will open more dates as the summer progresses.
  • Facial coverings are required for all Team Members and Guests aged two (20 and older. Facial coverings are NOT allowed on any attraction or pool and are not necessary while waiting in line or walking between attractions.

Visitors will find many more new proactive measures in place at Raging Waters San Jose this summer.



Frequently Asked Questions

Can't find the answer to your question? Please contact us and we will assist you.
Use of face coverings is mandatory throughout the park in all settings indoor and outdoor, unless actively eating and/or drinking, or while on a ride or in a setting that would cause the face covering to become wet. Guests without a face covering must remain six feet from people who are not in the same household.

We will update the above requirements as guidelines change. Please understand in order to open the park and operate, we are required to meet all governing agency requirements. When one entity has more restrictive guidelines, we will default to that requirement.
We require guests meet the requirement that each guest's party size will not contain more than 3 households and the guest, and all members of the guest's party are in-state or fully vaccinated out-of-state visitors.

We will update the above requirements as guidelines change. Please understand in order to open the park and operate, we are required to meet all governing agency requirements. When one entity has more restrictive guidelines, we will default to that requirement.
Yes! All tickets purchase for the 2020 Summer are valid until the end of the 2021 Summer. Guests with additional questions about their tickets can Contact Us to connect with our Guest Services staff.
Yes! 2020 Season Passes have been extended until the end of the 2021 Summer Season. You will need to pre-register for your visit date using the Reservation Portal for each visit. We do not expect capacity limits for Season Passholders and request you only reserve your next planned visit. Guests with additional questions about their Season Passes can Contact Us to connect with our Guest Services staff.
Yes! Please visit our hiring page to apply online. We are conducting virtual interviews and looking for quality employees to fill summer positions.
Yes! We are planning to open on Saturday, June 12, 2021. Capacity restrictions and park opening is based upon the Tier System and will be updated in accordance with CDC, State and Local agency recommendations.