Know Before You Go

Health and Safety Tips to protect you against COVID-19

We want you to know the health and safety of our Guests and Team Members is our top priority. We are fully committed to creating the cleanest and safest environment possible for your visit.

The way we will operate this summer is significantly different from what we are all used to as we adapt to the new landscape created by COVID-19. While we are committed to enhanced standards in an effort to keep you as healthy and safe as possible, there remains an inherent and elevated risk of exposure to COVID-19 in any public place and any place where people are present. Please, read this page fully to ensure the best experience possible as you plan your visit and join us.

Working Together to Avoid COVID-19


The health and safety of our Guests and Team Members is our top priority. In these unprecedented times, we have implemented enhanced health and safety measures to help protect everyone. But we can’t do it alone. We are counting on everyone’s efforts to do their part by cooperating with these new measures that are designed to keep every person visiting and/or working at Raging Waters San Jose healthy and safe.


Guest Responsibilities


  • If you have a fever or are displaying other symptoms of COVID-19, please stay home
  • Wash hands often with soap and water
  • Avoid touching your face
  • If you have not been vaccinated, maintain distance from others
  • Wear face coverings per Centers For Disease Control and Prevention (CDC), California Department Of Public Health (CDPH) and State of California Department of Industrial Relations (CAL OSHA)

Here are the specific steps we’re taking in accordance with state and federal guidelines.

   
Hand Cleansing Hand Cleansing
Asking everyone to wash hands often with soap and water.
   
Hand Sanitizer Hand Sanitizer
Providing sanitizer stations throughout the park.
   
   


   
   
Sanitizing Teams Sanitizing Teams
Performing enhanced sanitizing throughout the day on high-touch surfaces and rides.
   
Education & Training Education & Training
Enhanced staff education and training on cleanliness and safety practices. Please read and follow all posted safety signage.

Planning a Visit

In order to comply with key health and safety measures surrounding limiting capacity, social distancing, and touch-free payment, planning a visit to Raging Waters San Jose will look different this summer.

  • Reservations are no longer required. Season Passholders may visit any day by presenting their Season Pass Photo ID Card at the entry gate. Day Ticket purchasers are required to select a visit day and may use that ticket on or after the date selected any open operating day during the 2021 Summer Season.
  • Fully vaccinated Team Members and Guests are no longer required to wear masks. Proof of vaccination is not a requirement. Facial coverings are NOT allowed on any attraction or pool and are not necessary while waiting in line or walking between attractions.

Visitors will find many more new proactive measures in place at Raging Waters San Jose this summer.



Frequently Asked Questions

Can't find the answer to your question? Please contact us and we will assist you.
Fully vaccinated Team Members and Guests are no longer required to wear masks. Facial coverings are NOT allowed an any attraction or pool and are not necessary while waiting in line or walking between attractions. Unvaccinated persons are recommended to maintain six feet of distance from people who are not in the same household.

We will update the above requirements as guidelines change. Please understand in order to open the park and operate, we are required to meet all governing agency requirements. When one entity has more restrictive guidelines, we will default to that requirement.
Yes! All tickets purchase for the 2020 Summer are valid until the end of the 2021 Summer. Guests with additional questions about their tickets can Contact Us to connect with our Guest Services staff.
Yes! 2020 Season Passes have been extended until the end of the 2021 Summer Season. Reservations are not required. Guests with additional questions about their Season Passes can Contact Us to connect with our Guest Services staff.
Yes! Please visit our hiring page to apply online. We are conducting virtual interviews and looking for quality employees to fill summer positions.